FAQ

What to do if i lose my Google account ?
You can create a new Google Account, initialize your DiXe account by acquiring a new pack booster 6 and rescan your DiXes to migrate to this account. Your DiXes will keep their levels. On the other hand you lose the information specific to your old account: your level, the realized missions, your contacts, your decks...
Someone stung my phone and gave my DiXes to a third person via the application, what should i do ?
By scanning a stolen DiXe, you got the possibility to declare a "Contest". Then you must make your friends vote for you by asking them to scan the DiXe.
While i was playing, someone scanned one of my DiXes and took it, what should i do?
By scanning a stolen DiXe, you got the possibility to declare a "Contest". Then you must make your friends vote for you by asking them to scan the DiXe.
How to migrate my account to a new phone?
By logging in, as usual, via your Google Account to the DiXe app on your new phone, you will automatically find your account and all your related data.
My phone doesn't have NFC, does that mean I can't secure my DiXes?
Don't panic, we are developing a feature that will allow you to ask a friend with NFC technology to secure your own DiXes!
I don't have enough DiXes to play PuXes, what should I do?
We advise you to simply take 2 "classic" dice to materialize your temple and use the mobile app to play your heroes. Go to the game "PuXes" and click on "Play".
I received colored confetti in my pack, what's the point?
These little confetti are stickers that allow you to customize your DiXes and assign them a color. This allows you to distinguish and recognize your own DiXes among those of other players. These stickers can be easily removed, so they don't interfere to DiXes exchanges between players.
I got 6 DiXes but I can't give one, why?
It takes at least 6 DiXes to play the different games offered by DiXe. You can't have less than 6. It will be necessary to wait for more to begin the exchanges!
One of my DiXes does not have the right symbols in the mobile app!
Send an email to contact@dixe.games with at least 4 pictures on different angles.
I can not take off the little stickers that I bought you, how to do?
Simply rub them between thumb and forefinger to take off easily.
How do I know if I have NFC on my mobile?
1. Touch "Settings" 2. Touch "More" If you have the NFC, it will be visible here.
How to enable / disable the NFC?
1. Touch "Settings" 2. Touch "More" 3. Touch "NFC" 4. Touch "NFC" again to enable / disable the NFC.